Circulation
Obtaining a Library Card
A form of photo identification and a proof of address must be presented to obtain a library card. Acceptable forms of ID include a driver’s license, state ID card, or passport. If the form of ID lacks a current address, acceptable proof of address may be presented in the form of a piece of mail bearing the same name included on the photo identification, a utility bill, or a check from the bank. Proof of residency may be provided from out of state residents temporarily located in Everett to get an Out of State library card, which will allow for the same provisions as an in-state resident. Patrons that do not have a proof of address may obtain a Local Use Only card, which will allow them limited access to items and services provided by the Everett Public Libraries.
There are no age restrictions for obtaining a library card. If a child lacks the above forms of identification, they may present a school ID, school uniform, school planner, report card, school email bearing their full name, or an online school profile. If the school is located within Everett, the aforementioned forms of ID may also be considered acceptable proof of address. If the school is outside of Everett, the child must also present proof of address in order to obtain a library card. Children may also be granted a library card when accompanied by a parent or guardian who is able to provide a form of photo identification and proof of address.
A library card will not be made without the presence of the individual applying for a card. Children must be present with an adult who would like a library card to be made for the child. All patrons will be required to write their name on their library card at the time of receiving the card.
Upon receiving a library card, a patron receives the right to use the Library and agrees to comply with its rules, pay all damages charged to their card, and to promptly report the loss or theft of their card, or a change of address. Patrons will be allowed the right to borrow materials circulated within the NOBLE network, as well as the Commonwealth Catalog.
All patrons will also receive a PIN for access to their account on the library’s website. Patrons may reset their PIN online with the provision of an email address on their account, or staff may reset a PIN in person for a patron when provided photo identification. PINs may also be reset over the phone provided the patron can correctly answer security verification questions including date of birth, physical address, and other personal information included on the patron account.
Patrons may allow others to utilize their library card when given express permission to do so. Patrons must identify any other users by providing their first and last name to list on their account as a verified user, and must also indicate if they would like to allow others to Place Holds, Pick Up Holds, View Borrowing History, and/or Check Out Items on their account. If a library card is presented by a person other than the patron identified on the account, and they are not listed as an authorized user for that account, the library maintains the right to withhold the card and attempt to contact the patron using contact information listed on the account in order to verify the use of the library card.
Library cards are valid for a period of three years. Patrons will be notified within 2 weeks of the set expiration date to contact the library in order to confirm the information on their account is still up to date and have their library card renewed for another period of three years.
In the event of a lost card, patrons are responsible for notifying the library immediately. Patrons will only be responsible for items checked out on the library card up to the date of reporting the loss. Patrons may request a replacement library card free of charge, but must provide photo identification and confirmation of information on the account in order to receive a replacement.
Fines
The Everett Public Libraries are no longer charging fines for overdue materials. Effective immediately, materials owned by the Parlin Memorial Library or Shute Memorial Library will not accrue any overdue fines, and any existing fines have been removed from patron records.
However, patrons are still responsible for charges regarding lost or damaged materials, and a block will be placed on a patrons account to prevent further checkouts until a long overdue material is returned. In addition, fines and fees for items borrowed from other libraries will still apply depending on the owning libraries policies.
To pay any fees or replacement costs, patrons may access their account online at everett.noblenet.org by using their library card number and PIN. Payments may be made with a credit card online, or in cash or check at the circulation desk at the Parlin or Shute libraries. For alternative payment options, patrons should ask to speak directly to the purchasing librarian for the materials in question.
For questions, please call (617) 394-2300 or contact the Head of Circulation at eve@noblenet.org.
Borrowing
The Everett Public Libraries are members of the North of Boston Library Exchange (NOBLE). Patrons of the Parlin Memorial Library and Shute Memorial Library are allowed borrowing privileges within the NOBLE catalog as well as the Commonwealth Catalog, a shared catalog of all of the library systems in the state of Massachusetts. Loan and renewal periods for items borrowed from other libraries are subject to the policies of the owning library.
Patrons are expected to present their library card at the time of checkout. If a patron does not have their library card, a valid form of photo ID may be accepted as an acceptable form of account verification. Without a library card or ID, patrons may be asked for verbal verification of account information including full name, date of birth, address, phone number, email address, or any other personal information on the patron record.
Loan Periods & Renewals
Patrons may place a hold on any requested materials in the catalog, which will allow the materials to be sent to the patrons’ home library for pickup. Patrons will be notified by a phone call, email, or text message (notifications determined at the patrons’ discretion) when the hold is available and holds will be kept for a period of one week. After one week, the hold will be canceled from the patron account and the materials will be returned to the owning library.
The collections of the Everett Public Libraries circulate for periods of time determined by the type of item. See the chart below for the schedule of loan periods, renewals, and borrowing limits:
| Item/Format | Loan Period | Renewals | Borrowing Limit |
|---|---|---|---|
| Audiobooks (CD & Playaway) | 21 Days | 1 | No Limit |
| Books | 21 Days | 1 | No Limit |
| COMCAT Items | 28 Days | 0 | No Limit |
| Great Courses | 21 Days | 1 | No Limit |
| ILL Items (NOBLE Libraries) | 14 Days | 2 | No Limit |
| Library of Things Items | 21 Days | 1 | No Limit |
| Magazines | 21 Days | 1 | No Limit |
| Music (CDs & Vinyl) | 21 Days | 1 | No Limit |
| NEW Books (with exceptions) | 21 Days | 1 | No Limit |
| NEW Adult Fiction | 14 Days | 1 | No Limit |
| Playaway Launchpads | 21 Days | 1 | 2 |
| Shute Staff Picks | 14 Days | 1 | No Limit |
| TV Series | 21 Days | 1 | No Limit |
| Video Games | 21 Days | 0 | 2 |
| Videos on DVD and Blu-ray | 7 Days | 1 | No Limit |
| Wifi Hotspots | 21 Days | 0 | 1 |
Patrons will be provided with a receipt with due dates for their items upon checkout, either printed or via email. Patrons may also receive email notices when items are due in 5 days, the day items are due, and when items are 7 days overdue. When items are 42 days overdue, patrons will be billed for the price of the item and will be blocked from placing holds, checking out, or renewing items. Patrons will be emailed an additional reminder notice when items are 6 months overdue, and may receive a phone call notifying them of overdue charges by a staff member.
Damaged, Incomplete or Lost Items
Staff members regularly inspect circulating items at check in and checkout to note the status of the contents and identify materials requiring repair or replacement. The Everett Public Libraries encourage patrons to bring to our attention any damage that may have gone unnoticed so we can appropriately note the condition of the item. When an item is returned in a condition that is considered damaged beyond repair, the last patron who had the item checked out will be billed for replacement of the item. The patron will be notified of the condition of the item and the replacement cost that has been applied to their account.
If an item is returned with a piece missing, the patron will be contacted by staff to indicate what piece is missing. The item will remain checked out to the patron until the missing piece is returned. If the patron has lost the piece, the purchasing librarian will evaluate a replacement cost for the individual piece that will be charged to the patron for replacement. If the missing piece cannot be replaced individually, the patron will be responsible for the replacement cost of the entire set.
Patrons will have the option to purchase a replacement for a damaged or lost material under the discretion of the purchasing librarian. The replacement copy must be a comparable copy to the damaged item and must be in good condition. The provided replacement will be subject to review by the purchasing librarian before the fee is waived.
The above policy applies only to items owned by the Parlin Memorial Library or Shute Memorial Library. Materials borrowed from other libraries are subject to the policies and fees applicable to the owning library. Patrons are encouraged to contact the owning library directly to resolve any bills or fees associated with their account.
Claims Returned
If a patron claims an item still checked out on their account was returned, library staff will perform a thorough search for the item within the library. If the item is discovered, it will be checked in and any fees associated with the item will be cleared. If the item is not located, library staff may mark it Claims Returned if it is owned by the Everett Public Libraries. For items owned by other libraries, patrons should contact the owning library. Patrons with repeated instances of Claims Returned materials on their account may have borrowing privileges suspended.
Hotspot Use
Revised September 2026
Hotspot Availability
Hotspots are available for pickup at the Parlin Memorial Library and Shute Memorial Library, and can be reserved on the library catalog or by calling 617-394-2300 (Parlin) or 617-394-2308 (Shute). Hotspots are provided with a charger cord and wall charging block, as well as instructions for use in English and Spanish.
Borrowing Terms and Limits
Hotspots may be borrowed by Everett Public Libraries patrons aged 18 years or older with a library card in good standing (no outstanding fines). Only one hotspot is allowed per household, as it can connect to up to 10 devices at a time. Hotspots may be borrowed for a period of three (3) weeks, with no renewals. Hotspots must be returned to the lending library (not to be placed in the book drop) and may not be checked out again for at least a 24-hour period from either library.
Acceptable Use
Borrowers will adhere to the library’s internet acceptable use policy when using the mobile hotspot. While checked out, the hotspot remains the responsibility of the borrower. Borrowers should not lose control of the device by lending to friends or associates. Any attempt to alter the configuration of the hotspot is strictly prohibited. If the hotspot is damaged or not working, return it to the library desk and report the nature of the damage to library staff.
Non-return, Loss, or Damage
Borrowing privileges of hotspots may be restricted in the case of any non-return, loss, alteration of hotspot configuration, or damage (purposeful or accidental) of a hotspot device. If the hotspot is not returned within one week after the due date, service will be turned off and the hotspot will become unusable. Fees may be incurred to replace any portion of a hotspot, including the device, SIM card, charging cable, charging port, and container for the device.
Disclaimers
The Everett Public Libraries is not responsible for any files, data, or personal information accessed/transmitted using the hotspot. The Everett Public Libraries will have no liability for direct, indirect, or consequential damages related to the use of the mobile hotspots, including loss of data or privacy invasions. Those who use the hotspots do so at their own risk and assume full liability for their actions. Hotspot users are accessing the internet through the T-Mobile network, not the Everett Public Libraries’ network. Illegal acts involving Library equipment or services may also be subject to prosecution.
Use of the Library
The library proudly serves all residents of Everett and extends its services, on a reciprocal basis, to residents of other Massachusetts cities and towns. It also welcomes guests from other states and countries to utilize in-house resources or information available over the Internet. Service will not be denied or abridged because of religious, racial, social, economic, or political status; or because of mental, emotional, or physical condition; age; or sexual orientation.
Public libraries are defined in Massachusetts General Laws as “places of public accommodation.” Their doors are open to all. However, the use of the library may be denied for due cause. Such cause may be destruction of library property, disturbance of other patrons, or illegal or disruptive conduct on library premises. Failure to pay fines or other fees may result in the restriction of borrowing privileges, but will not result in denial of the use of the library building or in-house services.
Library borrowing privileges are an important and valuable asset and, as such, should be safeguarded along with checkbooks and credit cards.
Rules for Use of the Library
The Public Libraries of Everett welcomes all residents of Everett, of Massachusetts and visitors to the Parlin Memorial Library and the Shute Memorial Library. People of all ages are encouraged to use the Libraries’ facilities for reference browsing, reading, study, and attending cultural programs. The Library can serve the community most effectively when everyone follows the rules adopted by the Board of Trustees. It is a patron’s responsibility to maintain the standards of behavior outlined in the posted “Rules for Use of the Library” (printed below) in order to protect their individual rights and the rights and privileges of other patrons.
- The purposes of a library require a quiet environment.
- Smoking and vaping are not allowed in any area of the Library.
- Alcoholic beverages are not allowed in any area of the Library.
- Damaging or defacing Library property is against Massachusetts Law. Violators will be prosecuted.
- Removing Library property or materials without checking them out is an act of larceny.
- Bicycles must be left outside the Library. Skates, skateboards, and other athletic equipment may not be used inside Library buildings.
- Respect others’ right to use and enjoy the Library. Harassment, intimidation, or threatening by using offensive language will not be permitted.
- Shoes and shirts must be worn in the Library.
- Hats, hoods and sunglasses must be removed in the Library.
- Solicitation is not permitted on Library grounds or within Library buildings.
- Parents are responsible for the supervision and behavior of their young children.
- The Library reserves the right to examine any bags or parcels.
- Sleeping is not permitted on Library premises.
Any person disrupts the orderly operation of the Library or who fails to comply with these rules may be asked to leave the Library premises.
If a patron creates a public nuisance, that patron may be restricted from the Library and from the use of the library facilities. Those who are unwilling to leave or do not leave within a reasonable amount of time, after being instructed to do so by the staff, will be referred to law enforcement officials.
Patron Behavior Policy
The following list provides examples of activities and conduct prohibited by the Everett Public Libraries (adapted from the Boston Public Library’s Appropriate Library Use policy).
- Violation of any City, State, or Federal law.
- Carrying weapons of any type (except by law enforcement officers).
- Being under the influence of alcohol/illegal drugs and selling, using, or possessing alcohol/illegal drugs.
- Verbal (vocal, written, or electronic) or physical threats or harassment including stalking, staring, lurking, offensive touching, and obscene acts and indecent exposure. Harassment also includes communicating with staff in a non-professional capacity, insisting on the assistance of a particular staff member when others are capable and available, asking staff work schedules, etc. Invitations to outside activities, although they may be innocent and well-intentioned, put staff in the awkward position of having to decline the invitation.
- Soliciting or conducting surveys not authorized by the Library.
- Stealing, damaging, altering, or inappropriate use of Library property in Library facilities or on Library grounds, including computer hardware and software, printers, copiers, phones, and other equipment.
- Trespassing in nonpublic areas, being in the Library without permission of an authorized Library employee before or after Library operating hours, or camping on Library grounds.
- Running, pushing, shoving, or throwing things.
- Disruptive and/or loud noises such as loud talking, screaming, or banging on computer keyboards.
- Gambling and group activities which are disruptive to the Library environment.
- Using audible devices without headphones or with headphones set at a volume that disturbs others. Using cell phones, pagers, and other communication devices in a manner that disturbs others. Cell phone and pager audible ringers must be turned off.
- Using restrooms for bathing or shampooing, doing laundry, or changing clothes.
- Littering.
- Smoking, chewing, and other tobacco use in Library facilities.
- Entering the Library barefooted, without a shirt, with offensive body odor or personal hygiene, or smelling of alcohol or marijuana, or being otherwise attired so as to be disruptive to the Library environment.
- Small, odorless, not-greasy snacks, (e.g.M&Ms) are permitted. Consuming forbidden food or beverages in areas of the Library not designated as permissible, (except for water in closed containers as permitted by authorized library employees, drinking fountain use, baby bottles, etc.), including restrooms.
- Bringing in garbage, articles with a foul odor, or articles which, alone or in their aggregate, impede the use of the library by other users.
- Leaving behind messes, (e.g. bottles, wrappers, paper, personal items)
- Using wheeled devices in Library property or on Library grounds, including skateboarding, roller-skating, bicycling, scooters, and shopping carts (exceptions i.e. wheelchairs, walkers, and strollers).
- Lying down or sleeping in the restrooms or on any floor, couch, table, or seat in the Library, and blocking aisles, exits, or entrances by sitting or lying down in them.
- Neglecting to provide proper supervision of children.
- Bringing pets or animals, other than service animals necessary for disabilities, into the Library, except as authorized by the Library Director.
- Failing to abide by the directives of library staff.
- Interfering with staff performance of their duties
All bags and other articles may be inspected by security and other authorized personnel. The Library reserves the right to limit the size and number of items brought into the Library.
Unattended & Vulnerable Children
The Everett Public Libraries encourage visits by young children and it is our desire to make these important visits both memorable and enjoyable for the child. Responsibility for children using the library rests at all times with the parent or caregiver, not with Library personnel. Parents must use their discretion in determining when their children are sufficiently mature and responsible to use the library unaccompanied by an adult. Parents and caregivers should keep in mind that our library is a public building. An unattended child is any young person who is using the public library unaccompanied by a responsible adult. A vulnerable child is any unattended child whose safety or well-being may be endangered or who is unable to care for his or herself. Because children develop and mature at different rates, there is no particular age at which all children are ready to cope with the variety of circumstances they may face alone in the library. Library staff must use their judgment and discretion in determining whether or not an unattended child is vulnerable or at-risk.
All children using the library must know how to reach a parent or a responsible adult in case of an emergency. Parents and caregivers should be familiar with the library’s hours of operation and should not leave children at the Library before opening or after closing. The Library may also be closed due to an unexpected emergency (storms, power outages, etc.). Parents should discuss arrangements and contingency plans for emergency pick-up with their children. Library staff will allow children who need to call a parent or responsible adult if closing approaches to use the telephone.
Library staff shall not remain alone after hours with a child who is left in the building. Under no circumstances is staff allowed to give a child a ride home. Staff will call the Everett Police Department to escort children who have been left in the building after closing.
A parent/responsible person should remain in the library while their young children attend a library program, in case of an emergency. To use the library’s Internet computers or online catalog, children under the age of nine must be accompanied by a parent or responsible adult. A bank of computers in the area of the Parlin Children’s Library, that serves the youngest patrons, provides access to a number of educational games. Children of all ages are invited to use these computers on their own.
Disruptive Behavior
Individuals of all ages are encouraged to use the library for homework, recreational reading, computer use, program attendance and as a gathering place. The library staff realizes that the noise level in the building will rise after school and at other especially busy times. However, a child (whether with parents or not), a teenager or an adult who is being continually disruptive will be given a warning that the behavior must cease so that others may use the library or the person will be asked to leave the library. If, after a second warning, the individual continues to be disruptive, he/she will be asked to leave the library. If a child, who has been asked to leave, needs to contact a parent, they may do so and then wait with a staff person until the parent arrives.
Paging & Cell Phones
The Libraries do not have a system of paging individuals for telephone calls. Library telephones are for City business and may only be used by the public in an emergency. The use of cell phones is limited to quiet and polite conversations. Please take care to respect the quiet use of the space around you.
Solicitation & Petitions
Library patrons should not be disturbed by solicitations or the collection of signatures on petitions. These activities, however well intended, are not allowed on the premises.
Confidentiality
Your library record is confidential. Massachusetts General Laws Chapter 78 Section 7 states that, “That part of the records of a public library which reveals the identity and intellectual pursuits of a person using the library shall not be a public record as defined by clause Twenty-sixth of section seven of chapter four.”
The Everett Libraries strive to protect the privacy of library patrons. No confidential information on library patrons will be revealed to the authorities without presentation of a subpoena or search warrant.
The Library retains only as much information as required to provide services.
Personal information on patrons will be discarded as soon as it is no longer needed. The Library keeps no permanent record of books or library materials that have been borrowed and returned, Internet signups, Internet sites visited, electronic databases used, or searches performed by patrons.
The U.S. Patriot Act allows federal authorities to apply for warrants to seize records of all types, including those from libraries. Library officials are prohibited from disclosing to any person that such records have been requested. The federal law supersedes local library policy and Massachusetts state law. Therefore, if a valid request is received from federal authorities, the Everett Public Libraries must and will comply.
In our networked, electronic environment, security can not be guaranteed. Because even the most secure networks have been vulnerable to unauthorized access, Library computer users must presume that the files they create and messages they send might be read by others. The Library strongly recommends that computer users familiarize themselves with issues of privacy and security and take measures to protect their information.
The Library will allow parents or a guardian access to information about lost books or overdue fines incurred by their children, for whom they have financial responsibility.
When an individual signs up for a library card, we do not share the information, including name, address, birth date, telephone, and email address, with third parties and will only use the information for circulation purposes.
The Library may offer programs that require a specific signup, for example, an email newsletter. The information provided will not be shared with third parties and used only for the purpose authorized during sign-up.
The Library may offer programs that require third party access to library records. All such programs will require individuals who wish to use them to sign-up for them or to provide a bar code number. A disclosure will be made before proceeding and the user will be required to indicate acceptance of the conditions of use. This type of program will be limited to vendors who will provide written assurance to the library that they will confine their use of library records to the minimum required to provide their product or service.
Library Services
The Everett Libraries provide materials and resources for information, entertainment, intellectual development, and enrichment of the people of the community. The library endeavors to:
- Select, organize, and make available books, audio-visual materials and information in a wide variety of formats.
- Provide guidance and assistance in the location, selection, and use of library materials.
- Sponsor and implement programs designed to enhance the library experience.
- Secure information beyond its own resources when requested, using interlibrary loan and other resource sharing methods provided through the system and state.
- Lend to other libraries upon request.
- Develop and provide services to patrons with special needs.
- Maintain a balance in its services to various age groups.
- Cooperate with and enhance the educational experience, but not perform the functions of school or other institutional libraries.
- Provide service during hours which enable use of the library by all members of the community.
- Provide materials to our increasingly linguistically diverse community, including English as a Second Language resources.
- Regularly review library services being offered.
- Use media and other public relations tools to promote the full range of available library services.
- Work with other governmental and community agencies to coordinate and enhance services.
Reference
The Everett Public Libraries:
- Will provide information in the form of short answers to specific questions and guidance in locating material for patrons who appear in person, call on the telephone, or request information through email or written correspondence.
- Will assist patrons in the use of the Library and teach basic research skills, when appropriate (this includes providing help in developing a research strategy and advice on whether a trip to the Library would be worthwhile for individuals who telephone).
- Will provide bibliographic verification of items both in the Library and not owned by the Library and will assist patrons in obtaining materials through interlibrary loan, when appropriate.
- May refer library users to other agencies and libraries in pursuit of needed information.
- May use not only the Library’s resources in printed form, but consult appropriate digital resources as well as the regional resource library and other agencies by telephone in pursuit of information.
- Will take Reference questions in the order received. However, if a question cannot be answered quickly, librarians may ask to call a patron back.
- Will answer questions to the best of their ability but are not expected to conduct in-depth research or lengthy one-on-one training.
Programs
A “program” is a planned interaction between the library staff and the program participants for the purpose of promoting library materials, facilities, or services, as well as offering the community an informational, entertaining, or cultural experience.
Programming includes such activities as storytimes, films and activities on no-school days, summer library program for children and speakers for young adults, and book or author discussion groups for adults.
Programs at the library may require or recommend registration to attend. Participants are asked to honor their commitment to library events by attending or informing the library of any changes in their plans. In the event of three absences without notification or tardiness of 15 minutes or more, the library regretfully must restrict sign-ups for future events for six months to ensure fair access for all patrons. Please note, that if registered participants are late by 15 minutes or more, we will allow waitlisted participants to take your spot.
Computer & Internet
Equipment Use
Desktop Computers
Availability & Access
Computers are available to patrons on a first-come, first-served basis. Library staff are available for assistance in using the computer. However, staff members are not expected to train patrons in the use of application programs. For more in-depth instruction, electronic tutorials and instruction books may be provided. Patrons are also encouraged to schedule an appointment with a librarian for individual assistance.
Library computers shut down 10 minutes prior to closing. Computer sessions are limited to 1 hour at a time, with the option to add extra time if no other patrons are waiting. The library’s computers will log patrons out and restart after 1 hour of use, and any unsaved information will be lost. Patrons are strongly encouraged to keep an eye on their remaining time, regularly save their files to the cloud or a USB, and ask a staff member for extra time if needed.
If all workstations are occupied and a patron is waiting to use one, they must use the PCReservation system to sign up for the next available computer. Users are limited to 480 minutes (8 hours) of computer use per day, though this may be extended at the discretion of a librarian.
Computer use is available to all users of the library. Although obtaining a library card is encouraged, it is not a requirement to use a library computer. Temporary guest passes may be provided to patrons who do not wish to obtain one.
Privacy
The library desktops are cleared at the end of each session. They are configured to delete any files, downloads, or personal information. Regardless, patrons are encouraged to take extra precaution by deleting any personal information saved to the computers and logging out of all accounts. Patrons who are concerned about privacy are also encouraged to use privacy features in web browsers such as Chrome’s Incognito Mode, Firefox’s Private Browsing, or Microsoft Edge’s InPrivate Browsing.
Age Limitations
Computers in the Children’s Library at the Parlin Library and Children’s Room at the Shute Library are provided primarily for the use of children up through grade 6. Older patrons may use computers in these areas when accompanied by a child or at the discretion of library staff.
Though children under grade 6 are encouraged to use the computers in the children’s department, there are no age restrictions on patron use of computers in the adult department of each Library. In order to allow computer access for patrons who are ineligible to use the children’s computers, younger patrons who are eligible may be asked to relocate to the children’s section.
Chromebooks
Chromebooks are for in library use ONLY and may be borrowed with a valid library card. The borrower must read the internet use policy and an equipment agreement before checking it out. Chromebooks are limited to one checkout per person and are available on a first-come, first-served basis. They must be returned by the end of the day. Chargers will NOT be checked out; if a Chromebook loses its charge while a patron is using it, they may return it and check out a charged one so long as another one is available.
If a Chromebook is damaged, lost, or stolen while in a patron’s possession, or otherwise not returned, the patron is responsible for covering the cost of repair or replacement. Chromebooks must be returned to staff at the Circulation Desk 10 minutes before closing.
Printing, Copying, Scanning, Faxing & AV Equipment
Printouts are available and cost $0.10 per page in black and white and $0.25 per page in color. All print-outs can be paid for at the conclusion of the session using the print release station.
Photocopying is available to patrons who wish to copy materials at the rate of $0.10 per page in black and white and $0.25 per page in color. Copy machine users are advised that there are restrictions on copyrighted materials. Any violation of copyright is the responsibility of the copy machine user.
Scanning is also available to patrons free of charge. Scanned materials can be uploaded to a USB drive. Patrons are encouraged to bring their own USB drives, though the library has extras for file transfer purposes if needed. If patrons elect to use Library USB drives, they must ensure that their documents are deleted upon returning the drive to library staff.
Faxing is available at the Parlin Memorial Library at a rate of $0.10 per page. All patrons wishing to send a fax must have their documents single-sided, fill out a library-provided cover sheet, and see library staff for assistance with the fax machine. To avoid paper jams, documents to be faxed should not be wrinkled or folded, so patrons may be required to make fresh copies. The fax machine is for outgoing faxes only and is not to be used for incoming faxes under any circumstances.
AV equipment owned by the Library is used primarily for library programs. Meeting room users must arrange for use of any of this equipment ahead of the time of their meeting and have a capable operator. Permission will be granted at the discretion of the Director. Any damage is the responsibility of the organization using the equipment.
Internet Access
The Public Libraries of Everett provide access to the Internet in partial fulfillment of its mission to provide information to the public. The Internet has become the medium of choice for the dissemination of information from many agencies of the U.S. Government, state government, schools, organizations and businesses. As such, it is an important resource to our library.
Internet access is provided in accordance with Massachusetts Law (Chapter 78, Section 33) and the American Library Association’s “Library Bill of Rights” which state, in part, that “materials should not be excluded because of the origin, background or views of those contributing to their creation.”
The Everett Public Libraries do not monitor and have no control over the information accessed through the Internet and cannot be held responsible for its content. The Library does not advocate or endorse the opinions expressed over the Internet. As with other library materials, restriction of a child’s access to the Internet is ultimately the responsibility of the parent or legal guardian. The Library is not responsible for any information that a child discloses on the Internet.
All computer users are specifically required to abide by the following guidelines:
- Users shall not use library resources to engage in “hacking” or attempts to compromise system security
- Users shall not engage in any illegal activities on the Internet
- Users shall not access materials that are obscene, pornographic or “harmful to minors.” Material that is obscene or harmful to minors is defined per Massachusetts state law under G.L. c. 272, §31:
Matter is harmful to minors if it is obscene or, if taken as a whole, it:- Describes or represents nudity, sexual conduct or sexual excitement, so as to appeal predominantly to the prurient interest of minors;
- Is patently contrary to prevailing standards of adults in the county where the offense was committed as to suitable material for such minors; and
- Lacks serious literary, artistic, political or scientific value for minors.
Matter is obscene if taken as a whole, it:
- Appeals to the prurient interest of the average person applying the contemporary standards of the county where the offense was committed;
- Depicts or describes sexual conduct in a patently offensive way; and
- Lacks serious literary, artistic, political or scientific value.
Any violation of library policy and rules by adults or minors, either observed by a staff member or reported by another patron, may result in library staff:
- Asking the patron to exit out of the offending material
- Asking the patron to leave the library
- Revoking library privileges including access to the Internet
When and where applicable, law enforcement agencies may be involved.
Upon login, users accept an electronic agreement in order to ensure that each person using the Internet is aware of library policies and procedures for the orderly use of equipment, including reservations, time limits and printing charges.
Meeting Rooms
The mission of the Everett Public Libraries is, “To instill a love of learning in children and adults by providing access to the world of ideas and information. Open to all, the Libraries will promote literacy, protect intellectual freedom, and encourage lifelong learning.”
Library meeting rooms are primarily used to advance the library’s mission for library programs and for meetings of staff, the Friends of the Everett Public Libraries, and the Trustees of the Everett Public Libraries. As a public service the Everett Public Libraries welcomes the use of its meeting rooms by Everett Community groups for gatherings of a civic, cultural or educational character. The Library does not endorse the views of groups who use the meeting room or individual participants. The use of the meeting room for library programs takes precedence over other uses. Reservation of the meeting rooms will be done according to the following principles and guidelines:
- The Everett Public Libraries do not restrict the use of meeting rooms on the basis of the views of groups sponsoring the meeting or individual participants in accordance with American Library Association standards as mandated by Massachusetts General Laws, Chapter 78 Section 33.
- Use of meeting rooms is limited to library hours, unless prior permission is granted by the Library Director and arrangements have been made for a city custodian to open and close the building, at the expense of the group hosting the meeting.
- Groups may reserve meeting rooms no more than eight hours per month.
- Reservations should be made at least one week in advance, and may not be made more than sixty days in advance.
- Reservations may be canceled by the Everett Public Libraries at any time due to weather or conflicts with library programs or special events. In such cases the Everett Public Libraries will make their best effort to give advance notice.
- Events must not disrupt the use of the library by others. Persons attending meetings are subject to all library rules and regulations.
- All meetings must end by 30 minutes prior to library closing time.
- All meetings held in meeting rooms must be open to the public, and no admission fee may be charged. No collections or solicitation for donations are allowed.
- The Parlin meeting room has a capacity of 64 persons. The Shute meeting room has the capacity for 42 persons. These respective figures are not to be exceeded at any meeting held in the meeting rooms.
- No items may be sold in the meeting rooms, with the exception of the sale of books, videos, sound recordings, and other items related to performances or presentations at library programs, with prior permission from the Library Director.
- Food and non-alcoholic beverages, and use of the adjoining kitchen space (at the Parlin Memorial Library) may be permitted. The group hosting the meeting must provide all consumables and is responsible for cleaning the room after use. Groups failing to clean the room after use may be subject to cleaning or damage charges.
- The group is responsible for setting up the furniture and returning it to the way it was found. The group is responsible for replacing any lost or damaged furniture.
- The Everett Public Libraries are not responsible for injury to attendees or damage or theft of attendees’ belongings. Any accidents or thefts must be reported promptly to library staff.
- The pickup of children from the event must be monitored by the sponsor or group using the meeting room.
- A group that has received permission to use the meeting room may publicize the location of its meeting but must state the sponsoring organization in printed or broadcast announcements. The Library should be listed only as the location for the meeting, and it must not be implied that the Everett Public Libraries are sponsoring or endorsing the meeting. The Everett Public Libraries staff are not responsible for answering any questions about the meeting on behalf of the organizer.
- Failure to cancel a reservation within one business day, or failure to adhere to the rules of the library may result in the loss of meeting room privileges.
- At the discretion of the Library Director, a police detail to be paid by the group reserving the room may be required.
Rooms must be reserved by authorized representatives of the group hosting the event, who are Everett residents 18 years of age or older, who shall serve as the sponsor. The sponsor will serve as the point of contact with the group, and will be responsible for any fees for custodial services, police details, or damages to library property and equipment.
Requests for reservation may be made here or by filling out a paper application at the information desks of the respective location if the internet is down.
Study Rooms
The study room at the Shute Memorial Library is available for quiet study, conference calls, and group projects.
The study room accommodates up to four people. No more than four people may use the room at a time.
The room may be reserved in-person at the Information Desk, by phone 617-394-2308, by email, shuteinfo@noblenet.org, or online on our website.
At least one individual in the room is required to be 11 years of age.
The person who reserves the room must leave a form of identification at the Information Desk. This includes but is not limited to: library card, student ID, driver’s license, etc. When more than one person is in the room, only one ID is required, but all users will be recorded.
The room may be reserved for a two-hour period and users must leave promptly in order to allow the next group to gain access. If there are no patrons waiting for the room, the reservation may be extended upon request.
One person from the group must be in the room at all times.
Food and beverages, with the exception of water, are not permitted in the study room.
Individuals must behave in accordance with the Everett Public Libraries’ standards of behavior outlined in the “Rules for Use of the Library.” Patrons who fail to comply will be asked to leave and may be suspended from future use of the room.
If a patron is 15 minutes late for their reservation while there are other patrons waiting, the appointment will be forfeited for the next user.
All study room users must vacate the room one-half hour prior to closing time.
Public Relations
The public relations goal of the Everett Public Libraries is to communicate the library’s philosophy and mission and to promote its collections, programs, and services.
- Public relations involves every person who has a connection with the Library. Every staff member and Trustee should realize that he or she represents the library in every public contact. Good service supports good public relations.
- The Director will be expected to make presentations and to participate in community activities to promote library services. A reasonable amount of library time will be allowed for preparation and speaking. Materials to be used by press, radio, or television will be approved by the Director.
- The Information Services Librarian is responsible for promoting the library’s collections, programs, and services via digital newsletter, social media, press releases, and the library website.
- A Social Media Committee, composed of full- and part-time library employees on a volunteer basis, will meet once per month to discuss relevant content and social media strategy. The Information Services Librarian will serve as the head of the Committee.
- The Information Services Librarian will also be responsible for sharing information with the City’s communications office and local newspapers when appropriate.
- In the absence of an Information Services Librarian, the Director and Social Media Committee will delegate duties as necessary and staff will be responsible for promoting their own events.
Printed & Published Materials
Brochures, flyers, and other published materials communicate not only information about a particular program or service but also through presentation. All printed material shall be carefully proofread. Designers use this opportunity to use creativity but should remember:
- Credit donors where appropriate, being sure to include any organization logos when applicable.
- Include the name of the Library, address, phone and web address.
- Check for readability.
- Look at the appearance (neatness, color, etc.) from the patron’s point of view.
Materials promoting library programs and services will be displayed on relevant bulletin boards and flyer racks within each library building.
All publicity pieces with the exception of promotional materials for programs and ongoing items must be cleared with the Director.
Displays & Exhibits
As an educational and cultural institution, the Everett Public Libraries arranges displays of interest, information and enlightenment to the community. The Director shall accept or reject material offered for display based on its suitability and availability of appropriate space.
The Library assumes no responsibility for the preservation or protection, and no liability for possible damage or theft of any item displayed or exhibited. All items placed in the Library are there at the owner’s risk.
Community Events Bulletin Boards & Public Notice Distribution
Bulletin board materials may be submitted for posting by nonprofit organizations for civic, educational, or cultural purposes or for educational services such as tutoring and music lessons. Brochures and free magazines of public interest are distributed on the information table and cubes.
The Director and/or Information Services Librarian must approve all postings and may not accept those that do not meet library policy. Examples of items that will not be accepted are: commercial advertising, personal ads and real estate sales or rental ads. Library staff will place and remove postings according to their advertised dates or after 1 month if no dates are provided. Front windows of the Library are reserved for Library events only.
Information from the City of Everett and other City departments may be displayed on the City or Community Events Bulletin Boards as well as library flyer stands.